Privacy Policy Page

Privacy Policy

 We are Success Hub Company, we operates a multi-vendors e-commerce mobile application (Jordan Bazaar). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App. By using the App, you agree to the terms of this Privacy Policy.

 1. Information We Collect

 A. Information You Provide Directly  

- Account Information: Name, email address, phone number, and password when you create an account.

- Transaction Data: Payment information (e.g., credit card details), billing/shipping addresses, and order history.

- Vendor-Specific Data: If you are a vendor, business information (e.g., tax ID, bank details, product listings).

- User Content: Reviews, ratings, messages, or photos uploaded to the App.

 B. Automatically Collected Information  

- Device Information: IP address, device type, operating system, and unique device identifiers.

- Usage Data: Pages visited, features used, time spent, and interactions with vendors or other users.

- Location Data: Approximate location (derived from IP address or GPS, if permitted).

- Cookies/Tracking Technologies: We use cookies and similar tools to improve App functionality and personalize your experience.

 2. How We Use Your Information

- Process orders, payments, and vendor payouts.

- Facilitate communication between buyers and vendors.

- Personalize your experience (e.g., product recommendations).

- Improve the App’s performance, security, and features.

- Send transactional emails, updates, or promotional offers (opt-out available).

- Comply with legal obligations and prevent fraud.

3. Sharing of Information

We may share your information with:

- Vendors: To fulfill orders (e.g., sharing delivery addresses with sellers).

- Payment Processors: Secure handling of transactions (e.g., Stripe, PayPal).

- Service Providers: Analytics tools (e.g., Google Analytics), cloud storage, and customer support platforms.

- Legal Authorities: If required by law or to protect our rights.

- Business Transfers: In case of mergers, acquisitions, or asset sales.

4. Data Retention

We retain your information only as long as necessary to:

- Fulfill the purposes outlined in this policy.

- Comply with legal/tax obligations.

- Resolve disputes or enforce agreements.

5. International Data Transfers

Your data may be transferred to and processed in countries outside your residence (e.g., vendor locations or cloud servers). We ensure safeguards, such as GDPR-compliant agreements, are in place for cross-border transfers.

 6. Your Rights

Depending on your rights, you may:

- Access, correct, or delete your personal data.

- Opt out of marketing communications.

- Restrict or object to data processing.

- Request data portability.

- Withdraw consent (where applicable).

To exercise these rights, contact us at support@jordanBazaar.com

7. Security

We implement safeguards like encryption, secure payment gateways, and access controls. However, no method of transmission over the internet is 100% secure.

 8. Children’s Privacy

The App is not intended for users under [13/16] years old. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. Continued use of the App after changes constitutes acceptance.

10. Contact Us

For questions or requests, contact:

[Success Hub Co.]

[Amman- Jordan]

[info@successhubjo.com]

[+962793444375]